Learn practical tools that you can use in real-life situations.

  • Communicate goals clearly and confidently
  • Use numbers to make your goals more quantitative
  • Give constructive feedback using accurate language
  • Develop the art of critical thinking and intelligent questioning
  • Know when to negotiate and when to stand your ground
  • Distinguish reasons from excuses and have a different policy for each
  • Apply the five-part success formula: Purpose, Plan, Action, Feedback, Change

Learn in a friendly and relaxed atmosphere with people who are facing similar situations as you.


About this Goal Setting, Communication and Conflict Training Course

If we were to define the word “Success” as, “the achievement of a worthwhile goal”, then we could also say “to be successful you must first set goals”.

This popular course starts with the idea that your goals, (meaning, what it is you want) is one of the most important things to say about you.

You are defined by your goals.
Your team is defined by its goals.

Therefore, developing a “Goal focused mentality” is the first and most important thing you can do to improve your rate of progress.

So, the first major idea of this course is to be clear on WHAT it is that you want, (and to be clear on what it is that other people want). We call this state, “clarity of purpose”.

Only if you have “clarity of purpose” can you be successful.

The second major idea of the course is that you must clearly communicate your goals and plans to those who need to know. Unclear communication will cause unnecessary confusion and error. Therefore, how to achieve clear communication is essential knowledge.

We will cover what you can do today, to instantly improve the clarity of communication between you and other people.

The third major idea of the course is; people disagree.
People disagree and therefore you must know how to best manage conflicts.

On this course, you will learn how to quickly and easily handle conflict situations and negotiate practical solutions. Rational conflict resolution and negotiating is the third skill of this course.

The fourth major idea of the course is to inspire others.
Since people are emotional, you need to know how to create positive feelings by the proper use of appreciation, praise and good humour. Since everyone needs to feel appreciated, it is important to give positive feedback to all those who have earned it, (and sometimes positive feedback to people who have not yet earned it, simply to motivate them).

On this course you will learn everything you need to know to improve your results. You will also have the opportunity to meet people who are in similar situations as yourself; you will be able to compare experiences, make rapid progress and have fun at the same time.


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